Overview Dashboard
📅 Last 30 days ▾
OK
Saved
🎯
85 more reviews puts you in Top 3 locally. At +12/mo that's ~7 months — your QR funnel can cut it to under 3 months.
⭐ Google Rating
4.6
▲ +0.2 this month
📊 Total Reviews
128
▲ +12 / 30 days
🏆 Local Rank
#6
of 24 barbershops
📲 QR Scans
342
18% convert rate
🔒 Feedback
5
2 unread
📈 Review Growth Trend
7D
30D
90D
1Y
🏆 Local Ranking
Live
1
✂️
Elite Cutz
247 reviews · 4.9⭐
247
+18
2
💈
Prestige Fades
219 reviews · 4.8⭐
219
+9
3
🪒
Razor's Edge
213 reviews · 4.7⭐
213
+11
4
👑
Kings Barber Co
181 reviews · 4.6⭐
181
+6
5
🔥
The Lineup
162 reviews · 4.6⭐
162
+7
6
✂️
OutKasts You
128 reviews · 4.6⭐
128
+12
Progress to Top 3 — 85 reviews needed
You · 128Top 3 · 213
🧠 Sentiment Breakdown
Last 30 days
87%
Positive
Positive87%
Neutral8%
Negative5%
8-week sentiment trend
Review Velocity
Monthly avg
Elite Cutz
+18
Razor's Edge
+11
Prestige Fades
+9
The Lineup
+7
OutKasts ←
+12
Kings Barber
+6
💡 You're #2 in velocity
Your momentum is strong. Keep QR active at checkout to maintain pace.
🏷️ Top Review Themes
AI extracted
✅ Clients Love
🔥 Great Fade ×41
✂️ Clean Cut ×38
🧔 Beard Work ×22
💬 Friendly ×19
⚡ Quick ×14
⚠️ Needs Work
⏳ Long Wait ×6
❌ Wrong Cut ×3
💰 Price ×2
🧠 AI Insight
Wait complaints spike Saturdays. Consider adding a barber on peak days.
💬 Recent Reviews
All
Positive
Negative
KH
Khai
2 days ago · Google
⭐⭐⭐⭐⭐
Positive
"Best fade I've had in years. Khai pays great attention to detail and is very meticulous. The whole team at OutKasts shares the same passion. Coming back every two weeks."
✨ AI Draft Reply
Appreciate you coming in Khai 🙌 Glad you liked the fade — that precision is exactly what we're here for. See you in two weeks! ✂️
✂️ Fade
⚡ Quick
TK
Tyler K.
4 days ago · Google
⭐⭐⭐⭐
Neutral
"Big shoutout to Eraj and Jordan for their service and skills. Customer response time is one of the best I've experienced."
⏳ Wait
💬 Vibe
RL
Ryan L.
1 week ago · Google
⭐⭐
Negative
"Waited 45 minutes past my appointment. The cut wasn't what I showed them — really disappointed."
✨ AI Draft Reply
Hi Ryan, we're genuinely sorry. A 45-min wait isn't us — please DM so we can make it right. 🙏
⏳ Wait
❌ Wrong Cut
📋 AI Recommendations
3 new
Ask every happy client
QR converts 18% — display at mirror & register
High
💬
Reply to 3 unanswered reviews
Google ranks shops that respond. Takes 2 min with AI.
High
⏱️
Reduce Saturday wait times
Mentioned in 6 reviews — clients are noticing
Med
🔒 Private Feedback
5 new
IssueSnippetWhen
⏳ WaitWaited 50 min on Sat…2d ago
❌ CutTook too much off top3d ago
💰 PriceMore than last time5d ago
⏳ WaitNo appointment system?6d ago
⭐ Avg Rating
4.6
▲ +0.2 this month
📊 Total Reviews
128
▲ +12 this month
💬 Replied
89
69% reply rate
⚠️ Needs Reply
3
Action required
📈 Rating Over Time
30D
90D
1Y
Star Distribution
128 reviews
💬 All Reviews
All
5⭐
4⭐
1-3⭐
Unreplied
KH
Khai
2 days ago · Google · ✅ Replied
⭐⭐⭐⭐⭐
Positive
"Best fade I've had in years. Barber really listened and nailed exactly what I was going for. Coming back every two weeks without question."
Your Reply · Posted
Appreciate you coming in Khai 🙌 Glad you liked the fade — that precision is exactly what we're here for. See you in two weeks! ✂️
✂️ Fade
TK
Tyler K.
4 days ago · Google · ⏳ Unreplied
⭐⭐⭐⭐
Neutral
"Decent cut — wait was a bit long on Saturday but result came out clean. Barber was friendly and made good conversation."
✨ AI Draft Reply
Thanks Tyler! Appreciate the honest feedback — we're working on weekend flow. Glad the cut came through and hope to see you again soon! ✂️
RL
Ryan L.
1 week ago · Google · ⏳ Unreplied
⭐⭐
Negative
"Waited 45 minutes past my appointment. The cut wasn't what I showed them — really disappointed given I came on a recommendation."
✨ AI Draft Reply
Hi Ryan, we're genuinely sorry about your experience. A 45-min wait is not acceptable — please DM us so we can make this right. 🙏
JW
James W.
10 days ago · Google · ✅ Replied
⭐⭐⭐⭐⭐
Positive
"Finally found my go-to spot. The beard trim was incredible — shaped it exactly like the reference I showed. Staff was great."
🧔 Beard
🏆 Your Rank
#6
of 24 tracked shops
📊 Reviews Needed
85
to reach Top 3
⚡ Your Velocity
+12
reviews per month
📅 ETA Top 3
7mo
At current pace
🚀
Activate your QR funnel at checkout to triple your monthly review rate — cutting your ETA to Top 3 from 7 months to just ~3 months.
📊 Review Count Comparison
Top 10 local shops
📈 Rank History
Last 6 months
🏆 Full Local Leaderboard
By Reviews
By Rating
By Velocity
RankShopRatingReviewsMo. GrowthDistanceThreat Level
1Elite Cutz Barbershop⭐ 4.9247+18/mo0.4 miHigh
2Prestige Fades⭐ 4.8219+9/mo0.6 miHigh
3The Razor's Edge⭐ 4.7213+11/mo0.9 miWatch
4Kings Barber Co⭐ 4.6181+6/mo1.1 miWatch
5The Lineup⭐ 4.6162+7/mo1.3 miWeak
6OutKasts YOU⭐ 4.6128+12/mo
7Fade Factory⭐ 4.5117+4/mo1.8 miWeak
8Clipper Kings⭐ 4.498+3/mo2.1 miWeak
📊 30-Day Reviews
12
▲ +50% vs prev month
⭐ Avg Rating (30D)
4.7
▲ +0.1
📲 QR Conversions
61
of 342 scans · 18%
🔒 Private Feedback
5
issues captured privately
📅 Reviews by Day of Week
🕐 Reviews by Hour Posted
When clients write
📈 Monthly Review Volume
🔁 QR Funnel Conversion
🧠 Sentiment Trend
📲 Total Scans
342
▲ +48 this month
⭐ Happy Route
234
68% went to Google
🔒 Private Route
108
32% gave feedback
🎯 Google Posts
61
18% of scans converted
📲 Funnel Performance
Last 30 days
📌 Active QR Links
NameScansConvertsStatus
Main Register
rankvibe.co/ok-main
19822%Active
Mirror Poster
rankvibe.co/ok-mirror
10215%Active
Waiting Area
rankvibe.co/ok-wait
4211%Low
🖨️ Print Your QR Poster
OutKasts Barbershop
Loved your cut? Let the world know. Takes 30 seconds.
✂️
Scan to rate your cut
rankvibe.co/outkasts
🔗 Share Your Link
Your Review URL
rankvibe.co/outkasts
Share Channels
📱 SMS to Clients
Send after appointment · requires phone number
📧 Email Campaign
Weekly review request to regulars
📷 Instagram Story
Auto-generate a story card with your QR
📥 Unread
5
Need attention
📊 Total Captured
48
All time
✅ Resolved
43
90% resolution rate
⏳ Top Issue
Wait
×6 this month
🔒 Private Feedback
Unread (5)
All
Resolved
⏳ Wait Time2 days ago
"Waited almost 50 minutes past my appointment time on Saturday. No heads up, no apology. The cut was fine but I won't be back."
❌ Wrong Cut3 days ago
"Showed a picture clearly and they took 2 inches off — I wanted a trim. Won't come back."
💰 Price Issue5 days ago
"Was charged $45 this time, was $35 last month. No explanation for the increase."
⏳ Wait Time6 days ago
"Is there no appointment system? I walked in and waited 1.5 hours. Other places have apps."
😕 Barber1 week ago
"Different barber this time, the style was totally different from what I usually get. Inconsistent."
📊 Issues Breakdown
This month
🧠 AI Pattern Alert
🚨 Wait time · 6 mentions
Complaints spike Saturdays between 11am–2pm. Consider adding 1 barber or a booking-only slot during peak hours.
⚠️ Inconsistency · 2 mentions
Two clients mentioned different barbers giving different results. A shared style reference sheet could help standardize.
✨ AI Generated
89
All time replies
✅ Approved
82
92% approval rate
⏳ Pending
3
Awaiting your review
⏱️ Avg Response Time
6h
After AI draft ready
You have 3 AI-drafted replies ready to post. Replying within 24 hours is proven to improve Google ranking signals.
Pending Approval
TK
Tyler K. · 4⭐
4 days ago · Neutral sentiment
Draft Ready
"Decent cut — wait was a bit long on Saturday but result was clean."
✨ AI Draft — Tone: Friendly & Warm
Thanks Tyler! Really appreciate the honest feedback — we're actively working on our Saturday flow. Glad the cut came through and we'd love to see you again! ✂️
Tone:
Warm
Formal
Playful
RL
Ryan L. · 2⭐
1 week ago · Negative sentiment
Urgent
"Waited 45 minutes past my appointment and the cut wasn't what I showed them."
✨ AI Draft — Tone: Apologetic & Professional
Hi Ryan, we're genuinely sorry to hear this — a 45-minute wait is absolutely not okay and neither is a cut that missed the mark. We'd love to make it right. Please DM us directly and we'll sort you out. 🙏
SP
Sam P. · 5⭐
2 weeks ago · Positive
Ready
"Incredible beard shaping, exactly like the reference photo. Super clean, super fast."
✨ AI Draft — Tone: Grateful & Energetic
That's what we love to hear Sam 🙌 Nailing the beard shaping is a craft we take seriously — really glad it hit the mark! Come back anytime. ✂️🔥
Approved History
Last 30 days
ReviewerStarsReply SnippetTonePosted
Khai⭐⭐⭐⭐⭐Appreciate you coming in Khai 🙌…Warm2 days ago
James W.⭐⭐⭐⭐⭐Finally found my go-to spot — thanks James!…Grateful10 days ago
Dave R.⭐⭐⭐⭐Glad the lineup came through crisp…Warm12 days ago
Carlos M.⭐⭐⭐Appreciate the feedback Carlos, we'll…Formal15 days ago
📋 Total Recs
9
Active suggestions
🚨 High Priority
3
Act this week
⚠️ Medium
4
Within the month
✅ Completed
12
All time
🚨 High Priority Actions
Act Now
Ask every happy client for a review
Your QR converts 18% of scans. Place at mirror, register and waiting area. Est. impact: +6 reviews/month.
+6/mo
💬
Reply to 3 unanswered Google reviews
Google de-prioritizes shops that don't engage. Takes under 2 minutes with AI. Tyler K., Ryan L. waiting.
Ranking
⏱️
Reduce Saturday peak wait times
Mentioned negatively in 6 reviews and 4 private feedbacks this month. Add 1 barber or introduce a booking slot 11am–2pm.
Retention
📊 Impact Estimate
If all High Priority done
#3
Projected rank in ~3 months
You now · #6Goal · Top 3
Completing all High Priority recommendations could add +20–25 reviews/month and push you into Top 3 within 90 days.
⚠️ Medium Priority
This Month
🏷️
Highlight beard work in your Google Business profile
22 reviews mention it but it's not in your keywords or bio. Edit your profile to include "beard trim, beard shaping, beard specialist."
Visibility
📸
Add 5 fresh photos to Google Business
Your last photo was 8 months ago. Fresh photos increase profile views by up to 35%. Show fades, beards and the shop interior.
Clicks
📧
Set up a monthly email to regulars
Regulars are 3× more likely to leave a review if prompted. A simple monthly email with your review link could add +8 reviews/month.
+8/mo
🕐
Update your Google hours for holidays
Your hours haven't been updated in 4 months. Inaccurate hours lead to negative reviews from walk-ins during closures.
UX
🔍 Tracked Shops
24
In your area
⚠️ High Threat
2
Growing faster than you
👁️ Watch List
3
Gaining momentum
✅ Weaker Than You
14
You outperform them
🔴 High Threat — Growing Faster
✂️
Elite Cutz Barbershop
📍 0.4 mi · Main St
High Threat
4.9
Rating
247
Reviews
+18
Mo. Growth
What they do well
⚡ Fast service
✂️ Fade quality
📱 Active on social
🕐 Open late
💡 They're open until 9pm Fri–Sat. You close at 7pm. Extended hours may be worth testing.
🪒
The Razor's Edge
📍 0.9 mi · Park Ave
High Threat
4.7
Rating
213
Reviews
+11
Mo. Growth
What they do well
📅 Online booking
🧔 Beard work
💬 Responsive
💡 Online booking is mentioned in 14 of their reviews as a positive. You have no booking system.
🟡 Watch — Gaining Momentum
💈
Prestige Fades
📍 0.6 mi
Watch
4.8
Rating
219
Reviews
+9
Mo. Growth
🎨 Skin fade
💰 Premium pricing
👑
Kings Barber Co
📍 1.1 mi
Watch
4.6
Rating
181
Reviews
+6
Mo. Growth
🏆 Loyalty program
👨 Kids cuts
🔥
The Lineup
📍 1.3 mi
Weak
4.6
Rating
162
Reviews
+7
Mo. Growth
🕐 Walk-ins
🏷️ Total Themes
14
Extracted from reviews
✅ Positive Themes
9
Strengths to amplify
⚠️ Negative Themes
5
Issues to fix
🔥 Top Theme
Fade
×41 mentions
Positive Themes
What clients love
🔥
Great Fade
Mentioned 41 times · trending up ▲
41
✂️
Clean Haircut
Mentioned 38 times · stable
38
🧔
Beard Work
Mentioned 22 times · rising ▲
22
💬
Friendly Vibe
Mentioned 19 times
19
Quick Service
Mentioned 14 times
14
🎯
Listens to Client
Mentioned 11 times
11
⚠️ Negative Themes
Issues to address
Long Wait Time
6 mentions · Saturday peak · critical
6
Not What I Asked For
3 mentions · communication issue
3
💰
Price Issue
2 mentions · unclear pricing
2
🔄
Inconsistent Results
2 mentions · different barbers
2
🧹
Cleanliness
1 mention · minor
1
📊 Theme Trend Over Time
Top 5 themes · Last 6 months
💈 Total Barbers
5
5 active barbers
⭐ Team Avg Rating
4.6
▲ +0.1 this month
📲 Total QR Scans
342
Across all barbers
⭐ Team Reviews
128
5 barbers combined
🏆 Top Performer
Khai
4.9⭐ · 52 reviews
💈 Barber Cards
📊 Performance Table
📲 All QR Codes
🗓️ Schedule & Status
✏️
📲
🗑️
Khai
Owner & Senior Barber · 8 yrs
ActiveTop Performer
Review Performance
Avg Rating
4.9
Reviews
52
QR Scans
119
4.9
Rating
52
Reviews
+8
This Month
✏️
📲
🗑️
Eraj
Barber · 4 yrs
ActiveRising
Review Performance
Avg Rating
4.4
Reviews
33
QR Scans
84
4.4
Rating
33
Reviews
+5
This Month
✏️
📲
🗑️
Jordan
Senior Barber · 5 yrs
ActiveBeard Expert
Review Performance
Avg Rating
4.5
Reviews
29
QR Scans
89
4.5
Rating
29
Reviews
+4
This Month
✏️
📲
🗑️
Elham
Barber · 3 yrs
Active
Review Performance
Avg Rating
4.0
Reviews
14
QR Scans
50
4.0
Rating
14
Reviews
On Leave
✏️
📲
🗑️
KC
Barber · 2 yrs
Active
Review Performance
Avg Rating
4.2
Reviews
21
QR Scans
38
4.2
Rating
21
Reviews
+3
This Month
Add New Barber
Profile, specialties & personal QR auto-generated
📊 Barber Performance Breakdown
BarberStatusRatingTotal ReviewsThis MonthQR ScansConversionTop ThemeIssuesActions
KH
Khai
Senior · 6 yrs
Active 4.9 52+811918% 🔥 Fade0 issues
ER
Eraj
Barber · 4 yrs
Active 4.4 33+58414% 🎨 Skin Fade1 issue
Jordan
Senior · 5 yrs
Active 4.5 29+48916% 🧔 Beard2 issues
Elham
Barber · 3 yrs
On Leave 4.0 145011% ✂️ ClassicOn leave
KC
Barber · 2 yrs
Active 4.2 21+33815% 💈 Clean0 issues
📈 Monthly Reviews per Barber
⭐ Rating Comparison
KH
Khai
Active
Khai
OutKasts · Senior Barber
✂️
Rate Khai's cut
rankvibe.co/ok-khai
119
Scans
21
Reviews
18%
Rate
ER
Eraj
Active
Eraj
OutKasts · Barber
✂️
Rate Eraj's cut
rankvibe.co/ok-eraj
84
Scans
12
Reviews
14%
Rate
JO
Jordan
Active
Jordan
OutKasts · Beard Expert
🧔
Rate Jordan's work
rankvibe.co/ok-jordan
89
Scans
14
Reviews
16%
Rate
🏪 Shop-Wide QR
Master
OutKasts
Choose barber, then rate
✂️
Rate your visit
rankvibe.co/outkasts
💡 Client picks barber first, then routes to their personal funnel.
🗓️ Weekly Schedule
BarberMonTueWedThuFriSatSunHrs
KH
Khai
9–69–6OFF9–69–610–5OFF44h
ER
Devon
OFF10–710–710–710–79–5OFF40h
JO
Jamal
9–6OFF9–6OFF9–610–610–440h
EL
Tyler
🟡 On Leave — Returns Jul 15, 2026
📊 Today's Status
Khai
On Shift
Eraj
On Shift
Jordan
Day Off
Elham
On Shift
KC
On Shift
🔔 QR Active Toggles
Marcus QR
Active
Devon QR
Active
Jamal QR
Active
Tyler QR
Paused
🏪 Business Profile
Business Name
Shown on your QR posters and dashboard
Google Place ID
Used to track your Google reviews
Address
Used for local ranking radius
Category
Used to benchmark against relevant competitors
Tracking Radius
Competitors within this distance are tracked
🔔 Notifications
New Review Alert
Get notified when a new Google review is posted
Negative Review Alert
Immediate alert for 1–2 star reviews
Weekly Summary Email
Every Monday — ranking, growth, and actions
Private Feedback Alert
Alert when a client submits private feedback
Competitor Alert
Alert when a competitor's rank changes significantly
AI Reply Suggestions
Auto-generate reply drafts for new reviews
💳 Plan & Billing
Starter Plan
Monthly · $29/month
Active
✅ 1 location · ✅ QR funnels · ✅ AI replies (50/mo)
✅ Basic analytics · ❌ Competitor intel · ❌ SMS nudges
Pro Plan · $79/month
Everything in Starter + Competitor Intel, Market Trends, Theme AI, SMS nudges, unlimited AI replies, priority support
Next billing date: June 27, 2026 · Manage subscription
🤖 AI Settings
Default Reply Tone
Applied to all AI-generated replies
Auto-Draft on New Review
Immediately draft a reply when a review arrives
Include Emoji in Replies
Adds barbershop-relevant emoji to replies
Shop Signature
Appended to every reply
👤 Account
Owner Name
Email
Login & notifications
Password